Privacy Policy

Privacy Policy

At The Bag Bay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, shop with us, or use our services. By continuing to use our website, you agree to the practices described below.

1. What We Collect

a. Personal Details
When you place an order, we collect your name, email, phone number, billing and shipping addresses, and payment information to process your purchase and deliver your items.

b. Account Info
If you create an account, we may store your username, password, and preferences to make your future shopping easier and more personalized.

c. Browsing Activity
We collect non-personal details like pages viewed, time spent on the site, and product clicks to improve our site’s performance and your experience.

d. Cookies & Tracking
We use cookies and similar technologies to understand your preferences, offer personalized content, and improve site features.

2. How We Use Your Info

  • To Process Orders: We use your info to confirm, fulfill, and ship your orders.

  • To Communicate: We send you order updates, reply to your questions, and provide support.

  • For Personalization: With your permission, we may recommend products or send promotional emails (you can opt out anytime).

  • To Improve Our Website: Non-personal data helps us improve site speed, design, and functionality.

3. Sharing Your Info

  • With Trusted Partners: We may share data with delivery companies, payment processors, and customer service providers—only to complete your order or assist you.

  • Legal Requirements: If needed, we may share your info to comply with laws, protect our store, or in case of business transfers (e.g., merger/sale).

4. How We Keep Your Data Safe

We use standard security tools to protect your personal info. Still, no online system is 100% secure. Always keep your account password private and strong.

5. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect their data. If we discover any, we’ll delete it immediately.

6. Your Rights

You can view, edit, or delete your personal info anytime from your account dashboard or by contacting us.
You can also unsubscribe from promotional emails through the link in the email or by messaging our team.

7. Policy Updates

We may update this policy anytime. The latest version will always be available on our website. We encourage you to review it regularly.

Need Help?

If you have any questions about this Privacy Policy or your personal data, contact our support team—we’re here to help!